Fisheries wa Website not allowing payment

Has anyone had this issue before?

I am trying to get my RBFL and the fisheries website simply says payment unsucessfull. Tried several cards (all have money) and my wife also tried to make a payment and was also unsucesfull.

This has happened to me before and always in the end it accepts the payment later with the same details. Bit of a problem when i plan to hit the south coast tomorrow.

Anyone have any solutions ?

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Oh its ON!


Posts: 399

Date Joined: 17/07/07

are you

Mon, 2015-11-02 20:29

trying to renew a license or add a catergory onto existing. if your existing license isn`t up for renewal it will not accept any payment.

any add on has to be put through as a new license.

hope that makes sense.

kirky79's picture

Posts: 1364

Date Joined: 13/01/12

Just had the same problem

Mon, 2015-11-02 20:40

I've just had the same problem trying to get a new net license for Wednesday. Had 2 goes at it both failed, was going to have another go tomorrow.  

Goodie's picture

Posts: 60

Date Joined: 24/07/11

I have tried both options.

Mon, 2015-11-02 20:43

I have tried both options. Renewal and new license. Neither work :(

____________________________________________________________________________

Oh its ON!

Posts: 605

Date Joined: 02/01/11

 Did you try ringing them???

Tue, 2015-11-03 07:21

 Did you try ringing them???  or is that too difficult to do

sarcasm0's picture

Posts: 1396

Date Joined: 25/06/09

jeez you are a twit.

Tue, 2015-11-03 07:36

 This happened to me on Sunday arvo. Got chores done and it was hot so thought I would take the boat out crabbing in the swan. Last minute check - oh shit my licence is expired. Same story tried multiple times, multiple cards but was unable to renew or start a new licence. Have you tried calling a govt department on a sunday or after hours?

Bryan

Goodie's picture

Posts: 60

Date Joined: 24/07/11

Yeah thanks for the help

Tue, 2015-11-03 19:39

Yeah thanks for the help mate.... If you can get a gov worker to answer the phones after 8 at night good luck to you....

____________________________________________________________________________

Oh its ON!

Paul_A's picture

Posts: 10

Date Joined: 23/02/11

Same thing happened to me

Tue, 2015-11-03 09:43

Same thing happened to me yesterday, rang them and they said a server went down over the weekend which caused the website failure. 

Should be fixed by around 11am today I was told. 

Cold Feet's picture

Posts: 120

Date Joined: 04/08/15

Any luck online Yet?

Tue, 2015-11-03 11:28

 anyone manage to pay yet - I just tried again, failed..

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 Cheers,

Cold Feet 

 

Posts: 6265

Date Joined: 26/04/14

 There was a post like this a

Tue, 2015-11-03 11:47

 There was a post like this a few months ago. Give the search a go see if they found resolution

Saulty2's picture

Posts: 662

Date Joined: 28/05/10

their system is not working

Tue, 2015-11-03 12:05

 called them they confirmed, so i asked the question if  my license has epired and i cant pay because your system is down ,what happens her reply was dont go fishing  

Cold Feet's picture

Posts: 120

Date Joined: 04/08/15

If its down, they cant see if you have a licence right?

Tue, 2015-11-03 12:31

 So go fishing and keep your internet history of trying to buy a licence..., and been unable to do so..

Doubt there wil be an issue, knowing they cant issue licences..

Can nothing work without the internet?

No paper application and cash payment at an office?

LOL!

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 Cheers,

Cold Feet 

 

bleicester's picture

Posts: 219

Date Joined: 10/09/14

don't let it expire

Tue, 2015-11-03 12:47

I got caught out the last time the system went down. It was back up the following day.

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Error 404

Fish not found

Paul_A's picture

Posts: 10

Date Joined: 23/02/11

I just did my renewal

Tue, 2015-11-03 14:55

I just did my renewal then.

Looks to be working again.

Goodie's picture

Posts: 60

Date Joined: 24/07/11

Thanks Folks. I did try to

Tue, 2015-11-03 19:38

Thanks Folks. I did try to call but funny enough no one was keen to answer after 8pm at night or 3 in the morn. :)

I attempted the search function but i obv didnt put in the right key words as nothing popped up.

I just posted because I was trying to do the right thing any pay my fee's and not have to explain to a fisheries officer a story that I am sure he gets a billion of a day

____________________________________________________________________________

Oh its ON!